Bespoke Graphite Portraits: Personalized Family Drawings and Children's Portraits from Photos

Processing time

• Painting will be ready to ship in 7-14 days
• Free Shipping Worldwide (15-30 days)
• Express Delivery “ON DEMAND” (10 days)

Shipping

Shipping Methods and Timeframe:

We partner with reputable shipping carriers to ensure reliable and timely delivery of your artwork. The shipping time may vary depending on your location and the size of the artwork. Once your order is processed and shipped, you will receive a tracking number to monitor the progress of your shipment.

Shipping Insurance:

We provide shipping insurance for all our artwork shipments. In the unlikely event of damage or loss during transit, please contact us immediately, providing photographic evidence, so we can resolve the issue promptly.

Returns and Exchanges:

Due to the personalized nature of artwork, we do not accept returns or exchanges unless the item arrives damaged. If your artwork arrives in a damaged condition, please notify us within 48 hours of delivery, providing photographic evidence, and we will work with you to find a satisfactory resolution.

If you have any additional questions or special shipping requests, please feel free to contact our customer service team, and we will be happy to assist you.

Packaging

Paintings created using any technique on paper will be carefully rolled up and placed in a sturdy cardboard or plastic tube for secure transportation. This method helps protect the artwork from damage during transit while ensuring its safe delivery.

Oil Paintings on Canvas:

For small, medium, large sized oil paintings on canvas, they will be delivered unframed. The canvas will be stretched on a wooden stretcher with a canvas gallery wrap, providing a ready to hang on your wall.

For extra-large-sized oil paintings on canvas, we will ship them rolled up in a tube. Due to their size, it is more practical and safer to transport them in this manner. Upon receiving the artwork, we recommend having it professionally stretched and framed the painting in your local.

We use appropriate materials to safeguard the paintings during transportation, ensuring they arrive in excellent condition. Our packaging is designed to withstand the rigors of shipping and protect the artwork from moisture, dust, and other external elements.

Convenient Payment Methods

Make payments easily and conveniently with a wide range of options. Our system supports various payment methods, including:

Credit Cards

• Visa
• Mastercard

Online Payment Systems

• PayPal

Regardless of your location or preferences, you can easily make payments for our services and products. Our system ensures security and convenience for your peace of mind.

Flexible Payment Options

If paying the full amount at once is not feasible for you, feel free to reach out to us via chat. We can set up a customized payment plan for your order, allowing you to conveniently pay in installments.

Shipping your order will be possible immediately after the payment of the entire amount.